1. Information We Collect

We collect information that you provide directly to us, including when you contact us for services, request a quote, or communicate with us. This may include:

Name and contact information (email, phone number, address)
Technical information about your devices and systems
Service request details and communications
Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

Provide IT support and computer repair services
Communicate with you about your service requests
Process payments and maintain records
Improve our services and customer experience
Send service updates and important notices

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service providers who assist in our operations (with strict confidentiality)
Law enforcement when required by law
Professional advisors (accountants, lawyers) under confidentiality agreements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All client data accessed during service is treated with strict confidentiality.

5. Your Rights

Under Australian Privacy Principles, you have the right to:

Access your personal information we hold
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications

6. Cookies and Tracking

Our website uses essential cookies to improve functionality and user experience. We do not use tracking cookies for advertising purposes.

7. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Email: info@computergeeksaustralia.com.au
Phone: 1300 854 576

Privacy Policy